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TQM
Essay specific features
Written by:
Nathaniel F
Date added:
March 6, 2016
Level:
University
Grade:
A
No of pages / words:
18 / 4812
Was viewed:
1901 times
Rating of current essay:
Essay content:
Most process activities are basic and simple, but allow for a better understanding of organizational design. Total quality management is defined b the International Organization for Standards as "a management approach for an organization, centered o quality, based on the participation a all its members and aiming at long-term success through customer satisfaction, and benefits to all members of the organization and to society...
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It is suggested that companies can better implement six sigma if they already had total quality management or another process improvement previously in place. Six sigma has had tremendous success in increasing quality and customer satisfaction. The six sigma wave of implementation began with Motorola in 1986 with the basic methodology of DMAIC (define, measure, analyze, improve , and control)...
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