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Wal-Mart

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Issue:

Business

 

Written by:

Anonymous

 

Date added:

August 20, 2015

 

Level:

University

 

Grade:

A

 

No of pages / words:

2 / 466

 

Was viewed:

3141 times

 

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Essay content:

I'm really impressed with the quality of this book and I personally found it to be very effective. The best thing about the book is that the author has listed down various real-life dialogues between individuals, for example, how to be assertive when some sales guy tries to sell you some stuff. Assertive skill 1: BROKEN RECORD One of the most important aspects of being verbally assertive is to be persistent and to keep saying what you want over and over again without getting angry, irritated, or loud...
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This assertive skill is called Broken Record. By practicing to speak as if you were a broken record, you learn to be persistent and stick to the point of the discussion, until the other person accepts your request or agrees to a compromise. The main purpose of this technique is to teach and reward persistence...
displayed 300 characters

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