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Essay

What You Can Learn From Starbucks

Essay specific features

 

Issue:

Business

 

Written by:

Robbie T

 

Date added:

July 22, 2016

 

Level:

University

 

Grade:

A

 

No of pages / words:

3 / 564

 

Was viewed:

9431 times

 

Rating of current essay:

 
Essay content:

My local Starbucks in New York City even has a little tray at the register with the business cards of the manager and the assistant manager. Very clever. Makes them feel good, and it lets customers know that someone is in charge and accountable no less -- an increasingly rare commodity in today's retail environment...
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Indeed, every business -- no matter how narrow the niche -- creates one experience or another around its customer interaction, its unique ecosystem. Think of your business in those terms, because attention to the small things sends a big message. It says that you really value your customers, that you credit them with the sensitivity to recognize the proliferation of quality and discipline...
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