Conflict Management in the Workplace
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Written by:
Fanny T
Date added:
May 25, 2014
Level:
University
Grade:
A
No of pages / words:
5 / 1352
Was viewed:
9542 times
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Essay content:
This paper explores various techniques that can be utilized to manage conflict in the workplace.
Workplace Conflict Management
Conflict is defined by Hellriegel, Slocum and Woodman as "the process in which one party perceives that its interests are being opposed or negatively affected by another party" (p...
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362). Sometimes conflict that be a positive force within an organization, while at other times it is a negative force.
An example of conflict as a positive force is that the creation and resolution of conflict may lead the company to constructive problem solving. It may also lead people to search for ways of changing how they do things...
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