Questions? We have answers.

Who writes the essays and papers for your database?

All papers and essays on our site have been submitted by students like you, at all levels in their academic careers. A few, of course, are our own. We appreciate all of our contributors and welcome new submissions at any time.

Why do I find mistakes in some of the papers?

The papers are written by students and may contain errors. We do our best to review and fix grammatical and content errors, however, due to the huge amount of uploaded works, it may take some time to edit all of them.

May I submit a paper of my own?

Absolutely! Go to the submit page, and paste your paper into the provided form. You will need to create an account, and sign in with a username and password first.

How do I pay for an order?

All payments are provided through secure worldwide payment systems. We accept all major credit and debit cards. 

Can I provide my credit/debit card information by phone or email?

NO!  These are not secure methods of sending such confidential information, and we will not jeopardize your security and confidentiality in this way.  

Is my credit card information stored at your site?

Absolutely not! Your information goes directly to the banking network, where it is authorized.  It is not recorded on our site.  We also guarantee complete confidentiality of your name, email address, and your phone number.  We will never share your personal information with a third party.

What if I need a revision of my ordered paper?

All our clients have an option of a free revision of paper ordered. This option is available within 48 hours after initial deadline expiry for papers less than 20 pages. If your order exceeds 20 pages, free revision is available for 30 days after deadline expires. 

How will I know that my payment has been processed?

You will receive an automatic billing confirmation via email as soon as the payment is authorized.

I live in another country.  Can I still use your services?

Of course, you can! We welcome requests from all over the world!

Why do I need an account?

You cannot fully use our web service until you do this. Once you have signed up, you may post messages and comments about papers, submit your own works, and deal with your own papers.

The other issue is that we want only the real author of the paper to submit, revise or remove an essay.

If I cannot find a bibliography for a paper, how do I get it?

We do not always receive bibliographies with submitted papers.  If a bibliography is not included with the paper, we have no way to supply one.

If there is no author listed on the paper, and I want to cite it, how do I get the author’s name?

We allow authors to submit papers anonymously if they choose to do so.  You can still cite the work, however, listing the author as anonymous.  There are lots of published works with anonymous authors, and you may legitimately cite them!

How do I contact

We have a customer support team that is available 24/7. Once you fill out the contact form, one of our team members will get back to you as soon as possible. Feel free to ask our support team any questions, make comments, or address any issues you may be having with the site, payment, etc. Other means of contacting our service are the phone and email mentioned on the site. Direct contact with the writer completing your order is also enabled.

Can I contact you by phone?

Sure. Use the phone numbers mentioned on the site to contact the representative of our team that is fully able to respond to any question, concern or issue you may have.