Gap Analysis: Global Communications

Essay specific features

 

Issue:

Business

 

Written by:

Lillian J

 

Date added:

June 29, 2015

 

Level:

University

 

Grade:

A

 

No of pages / words:

10 / 2568

 

Was viewed:

6720 times

 

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Essay content:

(University of Phoenix, Scenario 2) Global Communications has issued a public statement announcing it will outsource thousands of its technical support jobs to India and Ireland in order to decrease their operating costs, thus enabling them to be more competitive in the market. This announcement instigated an internal conflict between the management at Global and the Technologies Workers Union...
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This announcement instigated an internal conflict between the management at Global and the Technologies Workers Union. Secondly, they have decided to create an alliance with various providers to bring new services to their customers. This two-pronged approach, by the Global Communications top management, has created several issues while generating new opportunities that will be discussed further in this analysis...
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