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September 10, 2015
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The motivation-hygiene theory suggests "the factors involved in producing job satisfaction (and motivation) are separate and distinct from the factors that lead to job dissatisfaction" (Boone p.174). In others words, job satisfaction and job dissatisfaction are not the opposite of one another but rather two separate attitudes...
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Herzberg claims that managers should realize that people have a natural drive to avoid pain from the environment (in this case, the job environment) and a need to achieve and experience psychological growth (job content) so that managers can have productive, satisfied employees.
Herzberg concluded that extrinsic rewards, or hygiene factors, could never create real work motivation...
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