Essay specific features
May 5, 2010
No of pages / words:
2 / 348
Rating of current essay:
A true, high performance organization is one that achieves excellent results across the full range of key measures and not only sustains those results over a long period, but continues to improve.
Australia Post's performance over the last decade measures up strongly against such tests as:
* Service performance rising steadily to a record 96...
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Corporatization in 1989 created a sea change in the business:
* Focusing management objectives and facilitating profit center-based measurement and management;
* Injecting new, private sector management skills at senior management and board levels; and
* Creating greater recognition of the need for customer-focused products and services, enhanced operational efficiency, and a performance-based culture...
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