Outsourcing business processes

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Written by:

Frances O


Date added:

January 17, 2011








No of pages / words:

8 / 1991


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1615 times


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However, our recent experience with terrorist challenges indicates that a second look is needed to ensure that outsourcing risks are still acceptable. This paper (1) benchmarks classical (but modern) outsourcing methods to provide a starting point, (2) notes what information system services are being outsourced, (3) provides examples of how those services were being promoted and leveraged, with some comments on terrorist related risks, and (4) indicates how the experts suggest that outsourcing, if it is reliable and secure, should be addressed in contracts (incentives)...
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An awareness of these basic aspects of outsourcing is important to the business analyst or consultant. Benchmarking Modern Outsourcing Charles L. Gay and James Essinger (2000) provide not only a generic (non-high-tech) framework within which to view modern, high-tech outsourcing, they also provide this framework from the British perspective, often using United States companies as examples...
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