Patricia Russo and John Chambers: Leadership in the Telecommunications Industry

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Maximina U


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December 14, 2014








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She was given the responsibility to make the company profitable and to oversee a smooth merger with Alcatel. Over the next few years Russo began to streamline the company by cutting jobs and focusing on specific market segments. She cut 10’s of thousands of jobs during the period between 2003 and 2006 and has just announced another 20,000 in the last month (NY Times, 2007)...
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She is concentrating the remaining divisions on providing equipment to network providers only and is making an effort to change her employee’s attitudes to reflect the company’s new image as a provider of services more than just as a manufacturer. In 2005 she succeeded in pulling the company out of losses as Lucent reported its first profits since 2000...
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