Problem Solution: Building a Culture for Sustaining Change

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Jack M


Date added:

February 4, 2014








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Telecommunication firms are finding themselves in constant turmoil trying to stay competitive in such an unpredictable environment. Such is the case for CrysTel, a telecommunication company in Illinois. CrysTel has an employee base of 2,500 with a annual revenue of $200 million. The company is comprised of five departments: 1...
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The company is comprised of five departments: 1. Technology Development-develops the technology required for CryTel's products. The two major development areas include Business Systems that provide back-office support and Network Systems that deal with the network. 2. Technology Operations-delivers, maintains, and manages the network, coordinate with teams from across the business to deliver on time service...
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