Problem Solution : Global Communications

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Written by:

Cynthia M


Date added:

June 1, 2014








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8 / 2212


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Global Communications has responded by introducing an aggressive two-pronged approached to address the reasons why Global Communications has become non-competitive. First, senior management has created the opportunity to partner with some of the leading industries to provide a wider range of products and services for their customers...
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Secondly, Global Communications has also developed a plan to streamline its customer service centers in the US and to outsource technically skilled jobs in order to provide excellent customer service to do so. Finally, there will be secondary issues for Global Communications to deal with, mainly how it will handle the relocation and layoffs of the domestic workforce...
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