Quality of electronic services

Essay specific features

 

Issue:

Business

 

Written by:

John S

 

Date added:

November 12, 2013

 

Level:

University

 

Grade:

C

 

No of pages / words:

2 / 411

 

Was viewed:

7434 times

 

Rating of current essay:

 
Essay content:

Building on extant research and findings from a qualitative study, the authors develop a broadly applicable, hierarchical quality model for electronic services, which includes three dimensions and nine subdimensions. The proposed model is rigorously tested by means of a large aggregated sample drawn from the customer bases of three different electronic services...
displayed 300 characters

Custom written essay

All essays are written from scratch by professional writers according to your instructions and delivered to your email on time. Prices start from $11.99/page

Order custom paper

Full essays database

You get access to all the essays and can view as many of them as you like for as little as $28.95/month

Buy database access

Order custom writing paper now!

  • Your research paper is written
    by certified writers
  • Your requirements and targets are
    always met
  • You are able to control the progress
    of your writing assignment
  • You get a chance to become an
    excellent student!

Get a price guote

 
 

Rust (2001) defined the concept as “the provision of service over electronic networks” (p. 283). He located it at the intersection of two major developments in the business world: the growing importance of services and the increasing acceptance of information and communication technology as an exchange medium, most notably the Internet...
displayed next 300 characters

General issues of this essay:

Related essays: