REINVENTING 'KNOWLEDGE MANAGEMENT' : PART ONE
Essay specific features
July 4, 2012
No of pages / words:
4 / 915
Rating of current essay:
What went wrong, and is it too late to save KM from the scrap heap of failed management fads?
I believe one cause of the failure of KM was the attempt to build generalized tools that were expected to have application in almost all industries and business processes. Such tools work well enough in the old financial information (FIS), sales and marketing (SMIS) and human resources (HRIS) systems...
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Such tools work well enough in the old financial information (FIS), sales and marketing (SMIS) and human resources (HRIS) systems. In these 'classical' IT systems, both the content (financial, customer and employee data) and the application (financial statements, customer reports and employee records) are relatively standard across a wide variety of industries...
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