Rich Teerlink - Harley Davidson
Essay specific features
August 29, 2013
No of pages / words:
3 / 827
Rating of current essay:
He has an off-beat style, and he tells a great story about how Harley-Davidson went from being a laughingstock in the early 1980's to the high performing "lifestyle company" that it is today.
He credits most of this turnaround with how Harley-Davidson treated its employees and its customers. In his talk he made reference to a graph (never displayed) that suggests employee moral (or involvement) and customer satisfaction have a direct impact on the bottom line of the company...
displayed 300 characters
Order custom writing paper now!
- Your research paper is written
by certified writers
- Your requirements and targets are
- You are able to control the progress
of your writing assignment
- You get a chance to become an
Get a price guote
In his talk he made reference to a graph (never displayed) that suggests employee moral (or involvement) and customer satisfaction have a direct impact on the bottom line of the company. In his talk he said something to the effect of "If you have happy employees and happy customers, profitability will take care of itself...
displayed next 300 characters
General issues of this essay:
2 pages, 383 words
1 pages, 248 words
2 pages, 496 words
1 pages, 221 words
3 pages, 827 words
1 pages, 262 words
1 pages, 182 words