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Essay

Rich Teerlink - Harley Davidson

Essay specific features

 

Issue:

Business

 

Written by:

Thomas G

 

Date added:

August 29, 2013

 

Level:

University

 

Grade:

B

 

No of pages / words:

3 / 827

 

Was viewed:

4914 times

 

Rating of current essay:

 
Essay content:

He has an off-beat style, and he tells a great story about how Harley-Davidson went from being a laughingstock in the early 1980's to the high performing "lifestyle company" that it is today. He credits most of this turnaround with how Harley-Davidson treated its employees and its customers. In his talk he made reference to a graph (never displayed) that suggests employee moral (or involvement) and customer satisfaction have a direct impact on the bottom line of the company...
displayed 300 characters

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In his talk he made reference to a graph (never displayed) that suggests employee moral (or involvement) and customer satisfaction have a direct impact on the bottom line of the company. In his talk he said something to the effect of "If you have happy employees and happy customers, profitability will take care of itself...
displayed 300 characters

General issues of this essay:
Harley Davidson About Harley Davidson HARLEY DAVIDSON Harley Davidson Harley-Davidson Inc. Harley-Davidson Harley-davidson Rich Teerlink - Harley Davidson Harley Davidson Harley Davidson Harley-Davidson Things that Happen There Should Be No Rich People In The World As Long As There Are Poor People? Discuss. Stealing From the Rich and Giving to the Poor the things that happen
 

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