Situation Analysis and Problem Statement: Global Communications
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Written by:
Charles H
Date added:
May 14, 2016
Level:
University
Grade:
A
No of pages / words:
7 / 1921
Was viewed:
3054 times
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Essay content:
GC is currently faced with a more than 50% loss of capital valuation on the stock market and is faced with increasing competitive pressures from a myriad of smaller, more nimble competitors in the telecommunications industry. In order to meet these competitive pressures, GC, and its executive staff, has devised a strategy whereby several of its call centers will be outsourced to both Ireland and India resulting in the lay-off of a considerable number of staff...
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In order to meet these competitive pressures, GC, and its executive staff, has devised a strategy whereby several of its call centers will be outsourced to both Ireland and India resulting in the lay-off of a considerable number of staff. Additionally, GC has intends to partner with a satellite communications provider to move into wireless services and intends to realize up to 40% savings on a per call basis by relocating its technical call centers overseas...
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