Sprint-Nextel

Essay specific features

 

Issue:

Business

 

Written by:

Anonymous

 

Date added:

July 27, 2017

 

Level:

College

 

Grade:

A

 

No of pages / words:

1 / 220

 

Was viewed:

3171 times

 

Rating of current essay:

 
Essay content:

Once again, Roni Singleton as their spokeswoman says, "We have to be able to quickly and efficiently serve customers and when we are unable to consistently solve our customers' problems it results in a lot of frustration and longer waits for other customers. So after looking through our records, we were able to determine there were customers who we couldn't meet their current needs...
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So after looking through our records, we were able to determine there were customers who we couldn't meet their current needs." Sprint recently committed to hiring an additional 150 customer service representatives increasing their total to 850 at their Oklahoma call center by January to help curtail the loss of customers to competitors such as AT&T and Verizon...
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