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Analysis of Bank customer
Essay specific features
Written by:
Frank L
Date added:
May 18, 2014
Level:
University
Grade:
A
No of pages / words:
10 / 2536
Was viewed:
6927 times
Rating of current essay:
Essay content:
And, our experience was given in conducting the interview and collecting data.
The MDP and MRP have already been conducted, and it is shown below:
MDP: How does the bank improve their service to satisfy their customers?
MRP: To find out customers?¦ satisfaction of bank services.
Four research objectives have been identified and we believe these will provide future help and accuracy to the study...
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The research objectives are:
1. To determine customers?¦ satisfaction towards their main bank. (Q4)
2. To determine which bank is the most popular (in Malaysia, especially in Sarawak area). (Q3)
3. To identify the main bank transaction that most people used from ATM. (Q8b)
4. To identify what is the main bank services that most students used...
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