Are the concepts of ?consumerism' and ?consumer choice' relevant to the problem of improving public services.

Essay specific features

 

Issue:

Business

 

Written by:

Charles G

 

Date added:

April 25, 2016

 

Level:

University

 

Grade:

A

 

No of pages / words:

8 / 2134

 

Was viewed:

6353 times

 

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Essay content:

Therefore the concept of consumerism was established in order to combat the imbalance of power. As consumerism is based on redressing the imbalance of power, five key factors were produced in order to help with the redress of power, these five points being, access, choice, information, redress and representation...
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All these five points will be analysed in greater detail, in order to understand how the concept of consumerism impacts on the public service sector. Due to the nature of certain public services, deciding who shall have access to each service can not be placed in the hands of the consumer and therefore should be seen as a political responsibility...
displayed 300 characters

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