Article Summary-The Mismanagement of Customer Loyalty

Essay specific features

 

Issue:

Business

 

Written by:

Sharon P

 

Date added:

May 23, 2013

 

Level:

University

 

Grade:

A

 

No of pages / words:

2 / 452

 

Was viewed:

7346 times

 

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Essay content:

Consumers expect and get some tangible benefits for their loyalty. 5. Whether corporate or consumer, that a loyal customer is actually more price sensitive than an occasional one. 6. Generally loyal customers are more knowledgeable about product offerings and can better assess their quality. 7. Loyal customers can develop solid reference prices and make better judgments about values than sporadic customers can...
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Loyal customers can develop solid reference prices and make better judgments about values than sporadic customers can. It means loyal customers deserve lower prices. 8. Loyal customers market the company. 8.1 The more frequent customers are also the strongest advocates for company holds a great attraction for markets...
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