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Essay

Benchmarking

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Issue:

Business

 

Written by:

John K

 

Date added:

June 8, 2015

 

Level:

University

 

Grade:

A

 

No of pages / words:

16 / 4285

 

Was viewed:

6350 times

 

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Essay content:

"In this analysis, managers determine the firm's critical processes and outputs, baseline those processes, then compare the performance of each process against a standard outside the industry" (Bounds, Yorks, Adams, & Ranney 1994). To effectively improve a business process to world-class quality, managers must find a firm that is recognized as a global leader, not just the industry standard...
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Successful benchmarking requires tailor-made solutions, not just blind copying of another organization. Measurement and interpretation of data collected is the key to creating business process solutions. "Benchmarking's real role has to be seen in the context of the organization that is continuously implementing improvement" (Bendell, Boulter, & Goodstadt 1998)...
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General issues of this essay:
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