Brick and Mortar

Essay specific features

 

Issue:

Business

 

Written by:

Angela S

 

Date added:

August 4, 2013

 

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No of pages / words:

5 / 1204

 

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3952 times

 

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Essay content:

A large majority of the travel industry has evolved through technological advancements, thus shifting their services from brick and mortar to providing online service. Web-based companies like Travelocity, Expedia, and Priceline are becoming important avenues for travel shoppers and have become a form of nemeses to traditional travel agents...
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However, analysts say that the traditional brick and mortar operations will always exist in the travel industry. "Leaders among online agencies, like Travelocity, acknowledge that multichannel competition has always characterized the airline industry and that offline agents have a place, filling the oft-expressed customer need for flesh-and-blood travel services" (Vigoroso, 2001)...
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