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business communication

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Issue:

Business

 

Written by:

Lynne D

 

Date added:

December 19, 2016

 

Level:

 

Grade:

A

 

No of pages / words:

5 / 1222

 

Was viewed:

5417 times

 

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Essay content:

When someone talked to Mark, he generally gave the impression that he really cared about what was said. He would look squarely into the person's eyes, nod his head, and now and then say, yes, uh-hu. There was only one small problem: Joe was not really listening. The contrast between hearing and really listening can be as different as night and day...
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There was only one small problem: Joe was not really listening. The contrast between hearing and really listening can be as different as night and day. And in a business environment, not listening effectively to customers, employees, and peers can mean the difference between success and failure. One of the best ways to begin to improve your listening skills is to have a better understanding of some of the most common behaviours you and others demonstrate when not listening effectively...
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