Can information systems provide businesses with a competitive edge? Are such IT related competitive advantages sustainable in the long run? Why or why not?

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George S


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August 25, 2013








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There has been a need for the introduction of information systems into many businesses due to human limitations, with bounded rationality concerning the "memory, computation and communication" capacities of an individual (Bakos & Treacy, 1986). There is limit to which individuals are able to solve problems without the use of information systems...
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In order to shift the boundaries of rationality, information system must be implemented to aid "memory, computation and communication" (Bakos & Treacy, 1986). Information systems designed to gain competitive advantage are defined as "information systems that drive or formulate the organisation's competitive strategy in order to provide it with (or to maintain) a competitive advantage" (Wiseman, 1985)...
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