Communication In Conflict

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Issue:

Business

 

Written by:

Maria W

 

Date added:

October 6, 2015

 

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No of pages / words:

2 / 469

 

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4077 times

 

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The climate in which the parties to a conflict are attempting to manage the conflict will be more constructive when their communication behavior is supportive. According to Folger et al, this communication style is more problem-oriented so rather than trying to get someone to do what the speaker wants, the problem is stated to be dealt with...
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This form of communication preserves relationships while addressing the problem in the most effective manner. There are eight attributes of supportive communication. The first as aforementioned, is to be problem-oriented, not person oriented. You should always direct the statement towards the problem, staying away from comments that become personal...
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