Consumer Behaviour

Essay specific features

 

Issue:

Business

 

Written by:

Laura S

 

Date added:

September 17, 2015

 

Level:

College

 

Grade:

A

 

No of pages / words:

1 / 260

 

Was viewed:

606 times

 

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Essay content:

Problem/Need Recognition How do you decide you want to buy a particular product or service? It could be that your DVD player stops working and you now have to look for a new one, all those DVD films you purchased you can no longer play! So you have a problem or a new need. For high value items like a DVD player or a car or other low frequency purchased products this is the process we would take...
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However, for impulse low frequency purchases e.g. confectionery the process is different. 2. Information search So we have a problem, our DVD player no longer works and we need to buy a new one. What’s the solution? Yes go out and purchase a new one, but which brand? Shall we buy the same brand as the one that blew up? Or stay clear of that? Consumer often go on some form of information search to help them through their purchase decision...
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