CRM

Essay specific features

 

Issue:

Business

 

Written by:

Raul C

 

Date added:

October 22, 2016

 

Level:

University

 

Grade:

B

 

No of pages / words:

2 / 525

 

Was viewed:

3767 times

 

Rating of current essay:

 
Essay content:

CRM will be the new buzz because once a relationship is built on a strong foundation, the nurturing of that relationship via customer care is the only way to maintain a credible relationship and continue transactions successfully. CRM enables more rapid answers to customer questions, instant chat with customer service, immediate access to order status and inventory, and seamless connectivity between the Internet and brick-and-mortar stores with real-time intelligence...
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Products can become commodities but customers never can and that data has no value, it's what you do with it that counts. III. DATA BREACHES When tangible and intangible costs are factored in, data breaches can carry staggering costs. The largest breaches occur in financial services, data integration, and retail business...
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