Cultural Values and Ethics

Essay specific features

 

Issue:

Business

 

Written by:

Sara H

 

Date added:

February 6, 2014

 

Level:

University

 

Grade:

A

 

No of pages / words:

4 / 980

 

Was viewed:

3012 times

 

Rating of current essay:

 
Essay content:

While this may have been effective in closing the sale on such items as car insurance, which was required as part of owning a vehicle, many other products such as homeowners insurance, and umbrella policies suffered due to a lack of understanding of both the importance and relevance to a customers life...
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This was a somewhat successful business decision, up until recently, because all companies in this industry operated the same, so competition was not effected. Recently, the insurance industry has begun to experience a shift in how they address customers of various cultural backgrounds. In order to get quality communication in a trusted voice, many insurance companies have selected Language Line Services, which is a leader in telephone interpretation...
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