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Essay

Customer

Essay specific features

 

Issue:

Business

 

Written by:

David G

 

Date added:

January 23, 2014

 

Level:

University

 

Grade:

B

 

No of pages / words:

18 / 4986

 

Was viewed:

1952 times

 

Rating of current essay:

 
Essay content:

Describes a process for capturing the authentic domain of customer satisfaction within an academic center of excellence. Findings highlight 19 determinants of customer satisfaction, dissatisfaction, and effectiveness. A Likert-type survey was developed and tested. Results indicated that entrepreneurial customers were satisfied when they experienced positive relationships with the scientists they interacted with and when they received accurate and timely information to solve business-related problems...
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Results indicated that entrepreneurial customers were satisfied when they experienced positive relationships with the scientists they interacted with and when they received accurate and timely information to solve business-related problems. Customers were dissatisfied when their projects were not completed as promised, when scientists lacked the expertise to assist customers, and when communications failed...
displayed 300 characters

General issues of this essay:
Customer Satisfaction Survey A RELATIONAL STUDY ON CUSTOMER SATISFACTION, TRUST , SWITCHING BARRIERS AND OVER ALL CUSTOMER RETENTION IN THE CONTEXT OF UNITREND LTD. CUSTOMER SATISFACTION SURVEY: Customer Satisfaction Questionnaire Customer Satisfaction Customer Satisfaction Customer Satisfaction Customer Satisfaction Customer Satisfaction Customer satisfaction level of GrameenPhone Ltd. customer satisfaction customer satisfaction customer satisfaction how to increse customer satisfaction Beef Customer Satisfaction
 

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