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Essay

customer behaviour

Essay specific features

 

Issue:

Business

 

Written by:

John W

 

Date added:

June 16, 2015

 

Level:

University

 

Grade:

A

 

No of pages / words:

8 / 2035

 

Was viewed:

773 times

 

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Essay content:

Analysis and findings The questionnaires have been analyzed by the use of the French version of SPSS, Sphinx. 4.1 External customer survey To have information about the expectation and attitude of Zizzi’s customers and to measure their perception and satisfaction. Table 1: Customer profile Age 19-59 Gender Male = 8; Female=9 Managerial=3 Administrative=3 Employee=5 Student=3 Other=3 Income 500-800=3 800-1200=3 1200-1600=6 1600-2000=2 2000-2400=2 2400+=1 The Zizzi 's customer are hungry individuals between the ages of 25 and 50...
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Analysis and findings The questionnaires have been analyzed by the use of the French version of SPSS, Sphinx. 4.1 External customer survey To have information about the expectation and attitude of Zizzi’s customers and to measure their perception and satisfaction. Table 1: Customer profile Age 19-59 Gender Male = 8; Female=9 Managerial=3 Administrative=3 Employee=5 Student=3 Other=3 Income 500-800=3 800-1200=3 1200-1600=6 1600-2000=2 2000-2400=2 2400+=1 The Zizzi 's customer are hungry individuals between the ages of 25 and 50...
displayed 300 characters

General issues of this essay:
The Customer Comes Second A RELATIONAL STUDY ON CUSTOMER SATISFACTION, TRUST , SWITCHING BARRIERS AND OVER ALL CUSTOMER RETENTION IN THE CONTEXT OF UNITREND LTD. Customer Equity Customer Needs Customer Satisfaction Customer Satisfaction Customer customer behaviour customer satisfaction Nestle Refrigerated Foods: Contadina Pasta & Pizza (A) Nestle Refrigerated Foods: Contadina Pasta & Pizza OBSERVING YOUR CUSTOMER NEEDS segmentation of customer base THE REALITY CUSTOMER BASE customer relationships
 

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