Customer Relationship Management

Essay specific features

 

Issue:

Business

 

Written by:

Kirk M

 

Date added:

May 4, 2015

 

Level:

University

 

Grade:

A

 

No of pages / words:

6 / 1462

 

Was viewed:

9521 times

 

Rating of current essay:

 
Essay content:

Each interaction with a customer is generally added to a customer's contact history, and staff can retrieve information on customers from the database when necessary. One of the main benefits of this contact history is that customers can interact with different people or different contact channels in a company over time without having to describe the history of their interaction each time...
displayed 300 characters

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Each interaction with a customer is generally added to a customer's contact history, and staff can retrieve information on customers from the database when necessary. One of the main benefits of this contact history is that customers can interact with different people or different contact channels in a company over time without having to describe the history of their interaction each time...
displayed 300 characters

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