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Essay

Customer Service Benchmark

Essay specific features

 

Issue:

Business

 

Written by:

Catherine S

 

Date added:

December 31, 2015

 

Level:

University

 

Grade:

A

 

No of pages / words:

11 / 2972

 

Was viewed:

5957 times

 

Rating of current essay:

 
Essay content:

The priority is the standard that the benchmarking companies use to have long-term success. Nordstrom Inc. Benchmark Assemble a focus group or workshop full of people from large retailers and one is sure to hear plenty of reasons why providing good customer service is difficult, expensive, far from cost-effective, and even downright impossible...
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Then casually mention that Nordstrom is coming to town, and watch the excuses fade into uncomfortable silence. The steady growth and almost legendary customer service stories that surround this Seattle-based fashion specialty retailer inspire both admiration and dread among competing merchants nationwide...
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General issues of this essay:
Customer Service Benchmark Delta, Northwest Airlines, and Vancouver Airport: The Business Value of Customer Self-Service Kiosks customer service customer service Customer Service customer service Customer Service Customer Service in n out customer service Customer Service customer service Tesco - Customer Service Poor Customer Service Principle of Customer Service customer service strategies
 

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