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Essay

customer service strategies

Essay specific features

 

Issue:

Business

 

Written by:

Royce R

 

Date added:

July 6, 2014

 

Level:

University

 

Grade:

A

 

No of pages / words:

16 / 4360

 

Was viewed:

376 times

 

Rating of current essay:

 
Essay content:

It is a very successful business now currently having 22 stores, with each employing 6 front-line managers. One of the problem experienced in this growth pattern was that recruiting and selecting adequately trained store managers and department supervisors. Kendall's pervious policy was to hire people with prior managerial experience in other retail outlets...
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Kendall's pervious policy was to hire people with prior managerial experience in other retail outlets. However the current managing director Louise Kendall had questioned this practice, she felt it was costly since Kendall had to pay more to lure a good employee from other retailers and in addition, the employees had to be retrained in Kendall's methods...
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General issues of this essay:
Competitive Advantage Of Store Design And Customer Handling In Retail customer service strategies How Can The Theories And Models In Leadership And Motivation Help A Manager To Do His Or Her Job More Effectively? How can the theories and models in leadership and motivation help a manager to do his or her job more effectively? Human Service Manager Experience Paper Management Interview of a Walmart Store Manager Manager skills Manager'S Work, Roles And Skills Non-store retailing STORE 24 sales manager and a finance manager Competitive Advantage Of Store Design And Customer Handling In Retail Toy Store Customer Service Tactics and Strategies Future Store
 

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