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E-commerce

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Issue:

Business

 

Written by:

Thomas M

 

Date added:

July 5, 2016

 

Level:

University

 

Grade:

A

 

No of pages / words:

4 / 1038

 

Was viewed:

7131 times

 

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Essay content:

We must therefore depend on elements of the customer-to-website interaction to deliver a satisfying relationship. “CRM allows a business to identify and target their best customers…so they can be retained as lifelong customers for greater and more profitable services” (O’Brien & Marakas, 2007, p...
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242). The question is how do we get customers to visit our website? We would have to take the perspective of our website being the face of our e-Commerce business. Looking at what we offer, purchasing a cellular phone on-demand to customers’ specification require our site to be informative. Our site must meet the needs and wants of the customer...
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