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Effective Communications Case Study - Tylenol

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Issue:

Business

 

Written by:

Paula R

 

Date added:

June 7, 2012

 

Level:

University

 

Grade:

A

 

No of pages / words:

7 / 1753

 

Was viewed:

7719 times

 

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Essay content:

The causes of these deaths were not known right away, and it was only after two off-duty fireman, Philip Cappitelli and Richard Keyworth, were exchanging information did they realize that Tylenol was a mentioned in two of the reports (Tift, 1982). The Tylenol bottles were gathered up and tested after the two firemen told their superiors about their assumptions...
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The Tylenol bottles were gathered up and tested after the two firemen told their superiors about their assumptions. Testing revealed that the Tylenol in question contained 65 milligrams of cyanide, the amount needed to kill a person is five to seven micrograms. Once this was known, the country was warned about the danger of taking Tylenol, and police drove through Chicago announcing the warning over loudspeakers...
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