Effective Retail through Customer Service – The Impact of Sales Staff in Different Types of Retail Format

Essay specific features

 

Issue:

Business

 

Written by:

Velva C

 

Date added:

July 23, 2015

 

Level:

University

 

Grade:

A

 

No of pages / words:

36 / 9805

 

Was viewed:

4447 times

 

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Essay content:

We have a great pleasure in expressing our deepest and sincere gratitude to our guide Mrs. Gulnaz Banu, Professor, National Institute of Fashion Technology, Bangalore for her encouraging ideas, timely suggestions and scholarly supervision in carrying out this work. We are very much grateful to the costumers and the retailers for providing the necessary information and co-operation during the survey...
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Customer service can be defined as those activities that enhance or facilitate the role and use of the product. The point of view that ‘Service Pays’ is accepted by the retailer today and hence seek to establish long term relationship with the customers . The key today is Service – Attention to customers...
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