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emotional intelligence
Essay specific features
Written by:
Renee B
Date added:
March 13, 2016
Level:
University
Grade:
A
No of pages / words:
2 / 393
Was viewed:
7132 times
Rating of current essay:
Essay content:
For examples, a person in sales should be able to interact well in a social environment and possess high emotional intelligence.
Can people be emotionless? Are there gender differences regarding emotions?
Felt emotions are an individual's actual emotions whereas displayed emotions are those that are organizationally requires and considered appropriate in a given job...
displayed 300 characters
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Displayed emotions are not innate; they are learned. For example, employees of McDonalds are trained on hospitality and are required to greet the customer with a smile as well as be friendly and courteous.
Emotions play a well defined role in our everyday lives during and outside of work. However, for quite some time, researchers had disregarded the role of emotions in the field of OB...
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