Gap Analysis

Essay specific features

 

Issue:

Business

 

Written by:

Detra T

 

Date added:

July 15, 2013

 

Level:

University

 

Grade:

A

 

No of pages / words:

6 / 1488

 

Was viewed:

3629 times

 

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Essay content:

A year ago, Intersect CEO Frank Jeffers identified a new vision. The problem with this is that implementing this vision will require revolutionary organizational change, particularly in sales. Frank has already replace the EVP because he did not support the new philosophy Frank was leading his organization in and expects that his new EVP will get associates on board with his new vision...
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The issue is there is a lot of push back not only from employees but several of the important players. If some of the main stakeholders don’t jump on board quickly Intersect runs the risk of customer dissatisfaction because employees will not be fostering the new “trusted advisor” one on one relationship and customers will feel they can get better services elsewhere...
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