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GAP ANALYSIS: GLOBAL COMMUNICATIONS
Essay specific features
Written by:
Daniel D
Date added:
July 26, 2014
Level:
University
Grade:
A
No of pages / words:
5 / 1382
Was viewed:
7659 times
Rating of current essay:
Essay content:
Global Communications has come up with a plan to outsource their call centers to India and Ireland. They are also planning on restructuring the remaining workforce. Unfortunately, this resulted in many layoffs and has cause friction with the union. This has raised several challenges and opportunities for Global Communication to become a leader in the telecommunications industry again...
displayed 300 characters
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First, the company has to expand on their products. It has been said that other countries have more advanced technologies then in the United States (Global Communication Scenario, 2007). This reason is why they are outsourcing call centers to India and Ireland. By moving their call centers to these countries will allow them to offer the customers for products and able to expand on their currents products...
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