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Essay

global communication

Essay specific features

 

Issue:

Business

 

Written by:

Glenn V

 

Date added:

November 24, 2016

 

Level:

University

 

Grade:

A

 

No of pages / words:

3 / 827

 

Was viewed:

2002 times

 

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Essay content:

GC is looking to improve profitability through reduction in costs by outsourcing part of customer service jobs (University of Phoenix, n.d.). This paper will discuss issues, opportunities, and analyze alternative solutions. Situation Analysis Issue and Opportunity Identification Global Communications has been experiencing a significant decline in its profitability over the past three years...
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Telecommunication market is saturated with many providers. Cable companies are able to provide local and long distance services just as Global Communications has done in the past. The senior leadership was asked to create a cost-cutting plan that would increase the company’s profitability. GC management identified a plan that would put the company in the international arena by outsourcing their call centers to Ireland and India (University of Pheonix, 2007)...
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