A further route is goal setting that takes place as part of a performance
management process, and that is the primary focus here.
Type of goals
Many companies use the acronym SMART to help set good, effective goals (Armstrong
and Baron, 1998). The acronym SMART indicates that goals should be Speci? c,
Measurable, Agreed, Realistic and Time-related... displayed 300 characters
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Both laboratory and ? eld research
have repeatedly shown that the setting of speci? c goals dramatically improves employee
performance (Meyer et al., 1965; Latham and Wexley, 1982; Locke and Latham, 1984;
Robertson, 1987; Lee et al., 1991; Campbell and Furrer, 1995). Speci? c performance
goals are typically ‘hard’, i... displayed 300 characters
