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Essay

How Employees Affect Consumer Behavior

Essay specific features

 

Issue:

Business

 

Written by:

Rosalba S

 

Date added:

November 30, 2013

 

Level:

 

Grade:

A

 

No of pages / words:

3 / 661

 

Was viewed:

8604 times

 

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Essay content:

They are like ambassadors representing the United States when the president can not be there in person. You need them to act on your behalf when dealing with customers. If the customers aren't treated well once in your store or business, what good does it do to use marketing to get them into your store or business...
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You also have the problem of each customer who was treated poorly, telling other people about their bad experience with your company. This might not seem like a big deal, but it is and it's even worse when people are telling others how great your competitor treated them. I've had a few experiences where I have felt that I haven't been treated properly or fairly by store employees...
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