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Issue:

Business

 

Written by:

Michelle N

 

Date added:

June 27, 2015

 

Level:

University

 

Grade:

A

 

No of pages / words:

4 / 1033

 

Was viewed:

7857 times

 

Rating of current essay:

 
Essay content:

Our models for collecting and reviewing customer feedback goes farther than simple comment cards. We will actively engage our customers to determine how we can improve their experience with us. We strive to reward them for their business with a positive experience. Our customers recognize our extra efforts to let them know they are appreciated, and in return reward us with loyalty...
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Our customers recognize our extra efforts to let them know they are appreciated, and in return reward us with loyalty. The result is more repeat business, valuable referrals and less stress for our customer service (read: Complaints Dept.) representatives. Our management teams can develop superior customer service techniques, but it is up to our employees to actively deliver that good service...
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