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infosys B2B plan
Essay specific features
Written by:
Kimberly W
Date added:
June 6, 2015
Level:
University
Grade:
A
No of pages / words:
3 / 576
Was viewed:
6858 times
Rating of current essay:
Essay content:
To differentiate itself from other IT outsourcing companies
2. To be considered amongst the top 3 slots in request for proposals
? Culture
1. Quality culture ? GDM model
2. Ethics culture
? SWOT Analysis of Infosys
Strengths
? Better predictability
? GDM & PSPD models Weaknesses
? Lack global brand presence
? Failure to provide lucrative offers to tap Indian IT talents
Opportunities
? Should get into more service lines and big-ticket deals, R&D and engineering services play and should increase their geographical reach
? Increasing demand for IT services at domestic corporate level Threats
? Global majors are becoming quite big
? They should not ignore or underestimate the creativeness and capabilities of MNC competitors
Customer Analysis
Customers expect the IT service provider to have consulting / solution capability and ability to leverage GDM...
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Approximately 85 % of Infosys s business comes from repeat customers which signify high customer loyalty and satisfaction. Some of the clients of Infosys include Northwestern Mutual, Aetna Inc, Air National Guard, and Brookhaven National Labs etc.
Competitor Analysis
The main competitors of Infosys are TCS, Wipro and Satyam which have similar customer bases...
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