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Mba 570 - W5 Learning Team Dq

Essay specific features

 

Issue:

Business

 

Written by:

Reba M

 

Date added:

October 24, 2013

 

Level:

University

 

Grade:

A

 

No of pages / words:

5 / 1182

 

Was viewed:

5727 times

 

Rating of current essay:

 
Essay content:

If not marketed or branded properly acquiring a significant customer base can become a challenge. This is where knowing who the customers are becomes critical. The company has to send the appropriate message that informs the customer of that they have what they need or desire. A company may retain its customer base by offering consistency of services and internal marketing...
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Also its imperative for the company to have a solid mission, goals, and healthy culture. “To give organizations direction and focus, they continually assess their business, mission, culture, and goals” (Kerin, Hartley, Berkowitz, & Rudelius, 2006, p. 51). This requires a strong leadership group to help employees understand and monitor these qualities of the company...
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General issues of this essay:
customer service A RELATIONAL STUDY ON CUSTOMER SATISFACTION, TRUST , SWITCHING BARRIERS AND OVER ALL CUSTOMER RETENTION IN THE CONTEXT OF UNITREND LTD. Customer Service Customer Service Customer Service customer service strategies customer service customer service Nature Of Customer Focus Customer Retention Customer Service customer service in n out customer service What constitutes good customer service and makes a company in the fast food industry indispensable? Customer Service Tactics and Strategies
 

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