Operational Management

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March 16, 2015








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It means that operations would input the transformed and transforming resources at first. After the transformation process, the transformed resources will be transformed as products or service to satisfy customers’ needs. The following table will show the input resources of each case. Table 1: Input Resources of each case Company Transformed Resources Transforming Resources Executive Holloware Raw Materials (Such as Pewter and Stainless Steel) Buildings, Machines, Staff, and Technology Oilpartz Ltd Raw Materials (Such as Tubes, Forgings, and Rings) Buildings, Machines, Staff, and Technology London Zoo Visitors and Tourists Staff, Animals, and Facilities Cadbury World Visitors and Tourists Staff, and Facilities It could be seen clearly that Executive Holloware and Oilpartz Ltd are materials processing, whose most significant products are tangible goods, while London Zoo and Cadbury World are customer processing, whose most significant products are intangible service...
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This basic similarities and differences lead to further similarities and differences of operating features among these companies. This essay aims to analyse the operations management problems of Executive Holloware, Cadbury World, London Zoo and Oilpartz Ltd, compare and contrast their problems and take some solutions to improve their operations...
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