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Problem Solution: Global Communications

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Faced with decreasing market share, Global Communications (GC) followed the above strategy and announced a cost-cutting plan that includes layoffs and outsourcing of technical support positions to offshore call centers. GC believes this is their best option to gain market share and profitability. Due to the lack of open communication, the GC senior leadership team did not have clear goals when developing the strategic plan...
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GC believes this is their best option to gain market share and profitability. Due to the lack of open communication, the GC senior leadership team did not have clear goals when developing the strategic plan. When a corporation is committed to open communication at every level guessing is eliminated...
displayed 300 characters

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