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Problem Solution: Intersect Investment Services

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As a result, Intersect Investment Services' CEO, Frank Jeffers, has developed a "customer intimacy" plan that is designed to "Provide a broad set of products and services to consumer and small business customers using a model of customer intimacy that will build long-term relationships based on trust and value to the customer" (Jeffers, 2005)...
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Frank has set an optimistic deadline of 12 months that will require the cooperation and determination of everyone within the company. The goals have been set, the issues and opportunities identified, and the stakeholders are in place. Now Intersect just needs to put the pieces together to make the company's vision a reality...
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