Productivity And Scheduling: Hard Rock Delivers

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Written by:

Teresa S


Date added:

June 29, 2011








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3 / 717


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327 times


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Considering forecasting, scheduling, employee turnover and productivity are vital to Hard Rock’s continued success. This paper will briefly discuss each of these areas and what Hard Rock can do to mitigate challenges in each area. Finding the fine balance that addresses employees’ needs and the productivity of the restaurant is the goal of the Hard Rock General Manager Ken Hoffman (1)...
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For restaurants like Hard Rock Cafe, taking into consideration the season, holidays, time of day, day of week, time of the month in relation to paydays, and meals served is necessary for effective forecasting of sales (2). Using historical data for the year prior is also effective, however, not 100% accurate (1)...
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