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Quality Improvement Paper
Essay specific features
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Written by:
Charles B
Date added:
June 7, 2014
Level:
University
Grade:
A
No of pages / words:
6 / 1417
Was viewed:
1287 times
Rating of current essay:
Essay content:
The mangers need to spend more time in the field ensure quality work is being done.
Verizon
Verizon customer zone technicians install and repair phone lines in Verizon's network for both residential and business customers. To insure that the customer has quality service there is a checklist in place for all technicians to follow...
displayed 300 characters
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By following the checklist the technician can insure that the customer has quality service and there will not be a need for a return visit by a technician in the near future. If the checklist is not followed and another technician needs to return to the customer to fix the problem then it will cost the company money...
displayed 300 characters
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